Careers

Family Engagement Coordinator

Reports To: Nakita Chow, Chief Learning Officer

Works With: Site Supervisors, families, and the Health & Wellness Manager

Location: On-site / in person at all CCFC child development sites, with regular travel between sites in San Francisco. This role is not eligible for remote work or work from home.

Status: [ Part-Time ]Non-Exempt

Department: Family Engagement / Program

Position Summary

The Family Engagement Coordinator is the bridge between CCFC's families and program staff, leading family engagement and parent education across all sites. The heart of the role is planning, scheduling, and facilitating a monthly family meeting at each site, in accordance with CCFC's annual family-education calendar and the California Department of Education (CDE) parent-involvement and family-engagement requirements for state-funded early learning programs.

Reporting to the Chief Learning Officer and partnering closely with site supervisors, the Family Engagement Coordinator ensures that every family — across languages and cultures — feels welcomed, informed, and connected to their child's learning and to community resources. This is a meaningful role for a warm, organized, culturally responsive communicator who is passionate about family partnership in early childhood.

Key Responsibilities

Monthly Parent Meetings & Education

Plan, schedule, and facilitate a monthly parent education meeting at each CCFC site, following the annual family-education calendar below.
Deliver every meeting in the required 60-minute format (see below), with no deviation from the approved topic, sequence, or structure.
Prepare culturally and linguistically responsive materials, presentations, and hands-on activities for each topic; arrange interpretation and translation as needed.
Coordinate meeting logistics with site supervisors — dates, space, childcare, refreshments, and family-friendly timing — to maximize participation.
Gather family feedback after each session and use it to strengthen future meetings.

Required meeting format (60 minutes)

30 min - Presentation on the scheduled monthly topic

15 min - Guided discussion of the topic with families

15 min - Open topic — family questions and concerns

Every meeting requires a signed sign-in sheet and a written agenda. The set plan, calendar, topics, and 60-minute format must be followed exactly, with no deviation.

CDE Compliance & Documentation

Ensure parent meetings and family engagement activities meet CDE / Title 5 parent-involvement and family-engagement requirements for CCFC's state-funded programs.
Prepare a written agenda and collect a signed sign-in sheet at every meeting. These documents will be shared with the California Department of Education (CDE) and the California Department of Social Services (CDSS), so they must be accurate, complete, and retained for every session.
Follow the approved plan exactly — no deviation. The set calendar, monthly topics, and required 60-minute meeting format may not be changed without prior written approval from program leadership.
Maintain accurate records — agendas, sign-in sheets, materials, and follow-up — that are complete, organized, and audit-ready for funding and licensing reviews.
Conduct the annual family needs assessment/survey and summarize results to inform program planning and the next year's meeting calendar.
Support parent input and advisory opportunities so families have a genuine voice in the program.

Family Engagement & Communication

Serve as a welcoming, trusted point of contact for families; build respectful, two-way relationships that honor each family's culture, language, and story.
Connect families to internal and community resources — health, food, housing, education, and social services.
Partner with teaching teams to help families understand and support their child's learning and development at home.
Help ensure family communications are accessible, multilingual, and culturally responsive.

Annual Parent Meeting Calendar

The Family Engagement Coordinator facilitates the following topics at each site. The calendar may be refined each year based on family survey results and program needs.

Month - Meeting Topic

September - CCFC's Positive Discipline Approach
October - Everyday Stressors for Children — recognizing and easing them
November - What Learning Looks Like for Children at CCFC
December - Winter break — no scheduled meeting (to confirm)
January - The Benefits of Open-Ended Materials — not toys
February - Literacy with Young Children
March - Toilet Learning — and how to support children
April - “I Have a Biter — What Will We Do?”
May - Kindergarten Readiness
June - Coffee Chat — informal family connection & reflection
July–August - Plan for the new year & survey families — annual needs assessment

Qualifications

Required

Associate's or Bachelor's degree in early childhood education, child development, social work, family studies, or a related field (or an equivalent combination of education and experience).
Experience in family engagement, parent education, community outreach, or a related role, ideally in early childhood or a community setting.
Strong facilitation, organization, and communication skills; comfortable leading group meetings and conveying information with warmth and clarity.
Ability to travel regularly among CCFC sites and to work some family-friendly evening or morning hours as meetings require.
Ability to pass a Live Scan background check, TB clearance, and meet all California Community Care Licensing health and safety requirements.

Preferred

Bilingual in English and Spanish, Cantonese, Mandarin, or another language commonly spoken by CCFC families.
Familiarity with CDE / Title 5 parent-involvement and family-engagement requirements for state-funded early learning programs.
Experience designing or facilitating parent workshops and using family feedback to improve programming.

Work Environment

This is a fully in-person, on-site role. Remote work and working from home are not available. The Family Engagement Coordinator must be present at CCFC sites to meet with families and staff.
Community-facing role based across CCFC's child development sites, with regular local travel between sites.
Some meetings may be scheduled in early mornings or evenings to fit family schedules.
Must be able to set up meeting spaces and materials, including lifting up to 25 pounds.

Culinary Staff

Help prepare healthy, nourishing meals for the children and families of CCFC

The Cross-Cultural Family Center (CCFC) nurtures the healthy development of young children across San Francisco's diverse cultural communities — and good food is at the heart of that care. We're looking for an experienced, team-oriented Culinary Staff member to help prepare and serve nutritious, kid-friendly meals across our program.

Working alongside our current culinary team and reporting to the Food Program Manager, you'll help keep our kitchen running smoothly and safely, in compliance with the Child and Adult Care Food Program (CACFP). If you thrive in a fast-paced kitchen and love the idea of feeding little ones well, we'd love to hear from you.

Position Snapshot

Reports To: Food Program Manager

Works With: CCFC's current culinary team

Schedule: Monday – Friday

Location: On-site at CCFC (kitchen and child development sites in San Francisco)

Status: [Full-Time / Part-Time — to confirm], Non-Exempt

Department: Nutrition / Food Services

Compensation: Hourly, commensurate with experience, plus a comprehensive benefits package

What You'll Do

Prepare and serve meals. Cook and portion healthy, kid-friendly breakfasts, lunches, and snacks on a daily schedule for the children we serve.
Follow CACFP standards. Prepare meals that meet Child and Adult Care Food Program (CACFP) meal patterns and portion requirements to support accurate meal counts and records.
Keep the kitchen safe and clean. Follow all food safety, sanitation, storage, and allergy protocols and help maintain a clean, organized kitchen.
Work as a team. Collaborate with the current culinary staff and the Food Program Manager to keep prep, cooking, and service running smoothly, especially during high-volume meal times.
Support the program. Help with receiving and storing deliveries, tracking inventory, and other kitchen duties as needed.

What We're Looking For

Required

Three (3) or more years of experience working in a fast-paced, high-pressure culinary or food-service environment.
Knowledge of the Child and Adult Care Food Program (CACFP), including its meal patterns and requirements.
A current, valid Food Handler card.
Ability to work collaboratively in a team environment, communicating clearly and supporting coworkers.
Ability to pass a Live Scan background check, TB clearance, and meet all California Community Care Licensing health and safety requirements.
Ability to stand for extended periods, lift up to 25–50 pounds, and safely operate standard kitchen equipment.

Preferred

Experience cooking for children, schools, early childhood programs, or other institutional/high-volume settings.
Bilingual in English and Spanish, Cantonese, Mandarin, or another language commonly spoken by CCFC families.
Familiarity with allergy-aware cooking and culturally diverse menus.

What We Offer

Medical coverage through CCHP or Kaiser Permanente, with CCFC paying 87–100% of the premium.
CCFC contribution toward dental (Humana PPO) and vision (VSP) coverage.
12 days paid vacation, 12 days paid medical/sick leave, and 2 personal holidays in your first year.
Discretionary annual retirement contribution, plus paid jury duty, voting time, and bereavement leave.
A Monday–Friday schedule and a warm, mission-driven team.

How to Apply

Submit your resume to CCFC's Human Resources team, including a copy of your current Food Handler card. We review applications on a rolling basis and encourage you to apply early.

The Cross-Cultural Family Center is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, families, and children we serve.

Cross Cultural Family Center (CCFC) is dedicated to nurturing a supportive, inclusive environment for families from diverse cultural backgrounds. Through quality early childhood education programs, the center fosters cultural appreciation and community cohesion. CCFC is committed to empowering children, families, and educators alike, providing resources that bridge cultures and celebrate diversity.

CCFC seeks applicants who

Are enthusiastic about caring for and working with young children ages 6 months - 5 years,
Value cultural diversity and enjoy celebrations of differences with young children,
Are knowledgeable, willing to learn/ are skilled in best practices in early care and development, and
Are collaborative; bringing in a variety of strengths to the overall teaching team.

To apply: Send a cover letter and resume to personnel@crossculturalsf.org.

Join a team of dedicated teachers and staff members who love working with children and practice values of diversity!

Employee Benefits

Life Insurance

Dental Insurance

Retirement Plan

Vision Insurance

Professional Development

Sick Time